311
Request Large Item Pickup; collected free on your regular collection day
24 hours
maximum time items can sit out before collection
4
tires per request at the curb
Every route for a mattress in New Orleans, checked in October 2026 against the city’s current rules and the drop-off sites named. The full New Orleans guide covers every other item.
Here is how each route works in New Orleans, starting with the city program and ending with paid pickup.
New Orleans bulky waste pickup by 311 request: mattresses
Free, with a step firstMattresses are named as bulky waste; request through 311 and set out within 24 hours of your collection day.
Who qualifies: Residential addresses with city sanitation service (collected by Richard's Disposal, IV Waste, or Waste Pro depending on area). Small businesses are not eligible.
How to schedule: Submit a Request Large Item Pickup through 311 (nola311.org or dial 311). Collection comes on your regular solid waste day, free. White goods, sofas, mattresses, up to 4 tires, and e-waste are all requested the same way.
Limits: Up to 4 tires per request. No published volume cap for ordinary household bulky items.
Set-out: At the curb no more than 24 hours before your scheduled collection day (after 4 p.m. the evening before, out by 4 a.m. in early-collection areas). Setting bulky waste out earlier can be fined.
Donation pickup in New Orleans (usable mattresses)
FreeNew Orleans’s donation programs accept items in good usable condition: clean upholstered furniture without significant tears or stains, working appliances less than 10 years old, mattresses in good condition (subject to program-specific rules), kitchenware, lamps, and most household goods.
Items typically not accepted: damaged or stained furniture, mattresses with bedbug history or significant wear, appliances that don’t work, particle-board furniture in poor condition, cribs (federal safety regulations have changed), and exercise equipment that requires reassembly. Always call before scheduling if you’re unsure, pickups that find unacceptable items will leave them behind.
Freemoval (free pickups through partner organizations)
FreeFreemoval funds free junk removal and cleanouts for households referred by trusted partner organizations, such as nonprofits, housing programs, and senior services. Families don’t apply directly. A partner submits the request and vouches for the need.
Status in New Orleans: Not yet available. Freemoval currently serves metro Atlanta and plans to expand nationwide.
How it works where it operates: One free pickup per household, covering mattresses, furniture, appliances, and bulk household items within standard LoadUp marketplace service. Funded by LoadUp customer round-ups and direct contributions, spent at standard LoadUp rates.
If you run a nonprofit or housing program in New Orleans: you can start the conversation now through the For partners page.
New Orleans residents have free bulky waste pickup by request through 311, plus twice-weekly trash collection. The French Quarter and Downtown Development District get daily collection 365 days a year. This page walks through every option in order from free to paid, with the specific rules that apply across the city’s three sanitation contractors.
The New Orleans rule for mattresses: Mattresses are named as bulky waste; request through 311 and set out within 24 hours of your collection day.
Program basics: Up to 4 tires per request. No published volume cap for ordinary household bulky items. At the curb no more than 24 hours before your scheduled collection day (after 4 p.m. the evening before, out by 4 a.m. in early-collection areas). Setting bulky waste out earlier can be fined.
What the city will not take: Construction debris, household hazardous waste (HHW Day at the Recycling Drop-Off Center), and anything from a business.
How we checked this. The rules on this page were verified in October 2026 against: City of New Orleans: Trash Collection (bulky waste), City of New Orleans: Recycling Drop-Off Center. Programs change; confirm fees and limits before you go.
Why mattresses are different from ordinary bulk. Mattresses contain springs, foam, fabric, and wood, all recyclable individually but bonded together in a way that makes them hard to process. They’re also a notorious vector for bedbugs, which has led several cities to require plastic-wrapping before curbside pickup (NYC and Cleveland have explicit rules).
Three mistakes that get mattresses left at the curb:
When free options don’t fit your timeline or volume:
LoadUp paid mattress pickup
$80+For households who need same-week service, have items the city won’t take, or live in apartment buildings over 4 units, LoadUp offers professional removal in New Orleans with upfront pricing. Independent loaders in the marketplace handle pickup, loading, and licensed disposal.
What’s included: Loading, hauling, and licensed disposal of your mattress. No prep needed beyond pointing out what goes.
Pricing: Starts around $80 for a single item; full-truck pickups range from $300 to $600 depending on volume.
If you can pay for a pickup, your booking helps fund free pickups for someone else. Every paid LoadUp customer can opt in to round up at checkout, and 100% of round-ups go directly to Freemoval’s subsidized jobs.
Book mattress pickup in New Orleans with LoadUp → Round-up option appears at checkout. Optional, opt-in only.
Rules change at city limits. If you are outside New Orleans proper, start with the guide for your own city:
Related guides: the complete New Orleans junk removal guide (every item type, city services, hazardous waste, and how to report dumping) and the national mattress disposal guide with rules for all 117 cities we cover.
Other free removal guides for New Orleans: couch, refrigerator, washer and dryer, furniture, tv and electronics, dresser, bed frame and box spring, dishwasher.
Does New Orleans pick up mattresses for free?
Yes, free, after a 311 request.
Where can I donate a mattress in New Orleans?
New Orleans’s donation programs accept items in good usable condition: clean upholstered furniture without significant tears or stains, working appliances less than 10 years old, mattresses in good condition (subject to program-specific rules), kitchenware, lamps, and most household goods.
How much does paid mattress removal cost in New Orleans?
Through the LoadUp marketplace, a single mattress pickup in New Orleans starts around $80 to $100 with upfront pricing, and full-truck loads run $300 to $600 depending on volume. For households who need same-week service, have items the city won’t take, or live in apartment buildings over 4 units, LoadUp offers professional removal in New Orleans with upfront pricing. Independent loaders in the marketplace handle pickup, loading, and licensed disposal.
Can I just put a mattress in my regular trash?
No. Mattresses are too big for residential trash bins and are explicitly banned from regular trash collection in most U.S. cities. Connecticut, Rhode Island, California, and Oregon ban mattresses from landfills entirely under state law. Use one of the free or paid options above instead.
How much do paid mattress pickups cost?
Single mattress pickups typically range $80 to $200 depending on the service and your city. National services (LoadUp, 1-800-Got-Junk, College Hunks) cluster in the $80 to $130 range for one mattress. Local independent haulers can be cheaper ($50 to $100). Booking 2 mattresses together is often only marginally more expensive than booking 1, ask about bundled pricing.
What about box springs, are they treated the same?
Yes, box springs follow the same rules as mattresses in nearly every city, same pickup eligibility, same disposal channels, same bedbug-wrap requirements. State recycling programs (CT, RI, CA, OR) accept both. Most retailers haul both away together with new mattress delivery. King and queen splits typically count as 2 separate items, while single-piece box springs count as 1.
My mattress has bedbugs, what should I do?
Plastic-wrap the mattress fully before moving it (heavy-duty mattress disposal bags are sold at hardware stores for $5 to $15). Many cities require plastic-wrapping for ANY mattress disposal to prevent spreading bedbugs to other households along the route. Donation programs CANNOT accept mattresses with bedbug history. Use city bulk pickup (with proper plastic-wrapping) or paid hauler. Tell the hauler in advance, some services charge extra or refuse, while others handle bedbug mattresses routinely.
Is this New Orleans page maintained?
Yes. Freemoval maintains this page as a public resource alongside the full New Orleans guide. We update it when programs change rules, fees, or contact methods. Last updated October 2026. If you find outdated information, let us know.
