12
free bulk collections a year, 3 cubic yards each, scheduled through 757-664-6510 or MyNorfolk
4
tires per collection day (12 a year), included in bulk pickup
Tue and Sat
free e-waste drop-off at the SPSA Norfolk Transfer Station, noon to 4 p.m.
Every route for a mattress in Norfolk, checked in October 2026 against the city’s current rules and the drop-off sites named. The full Norfolk guide covers every other item.
Here is how each route works in Norfolk, starting with the city program and ending with paid pickup.
Norfolk scheduled bulk waste collection: mattresses
Free, with a step firstMattresses are bulk waste by scheduled collection.
Who qualifies: Households with City of Norfolk Waste Management collection.
How to schedule: City code requires you to schedule before anything goes out: call Norfolk Cares at 757-664-6510 (311) or use the MyNorfolk app. Standard bulk collections are free, limited to 3 cubic yards each and 12 per year; larger volumes are charged by the cubic yard.
Limits: 3 cubic yards per collection, 12 collections a year. Up to 4 tires per collection day and 12 per year, non-commercial sizes.
Set-out: At the curb as directed when you schedule, on the scheduled day, separate from carts. Glass sectioned and taped or boxed.
Donation pickup in Norfolk (usable mattresses)
FreeDonation programs accept items in good usable condition: clean upholstered furniture without significant tears or stains, working appliances less than 10 years old, mattresses in good condition (subject to program rules), kitchenware, lamps, and most household goods.
Items typically not accepted: damaged or stained furniture, mattresses with bedbug history or significant wear, appliances that don’t work, particle-board furniture in poor condition, cribs (federal safety regulations have changed), and exercise equipment that requires reassembly. Always call the program before scheduling.
Freemoval (free pickups through partner organizations)
FreeFreemoval funds free junk removal and cleanouts for households referred by trusted partner organizations, such as nonprofits, housing programs, and senior services. Families don’t apply directly. A partner submits the request and vouches for the need.
Status in Norfolk: Not yet available. Freemoval currently serves metro Atlanta and plans to expand nationwide.
How it works where it operates: One free pickup per household, covering mattresses, furniture, appliances, and bulk household items within standard LoadUp marketplace service. Funded by LoadUp customer round-ups and direct contributions, spent at standard LoadUp rates.
If you run a nonprofit or housing program in Norfolk: you can start the conversation now through the For partners page.
Norfolk, Virginia provides free curbside bulk waste pickup with a generous annual allowance: up to 12 bulk waste pickups per year, max 3 cubic yards per collection, by request through the MyNorfolk app, online portal, or Norfolk Cares phone line. Requests must be made by 3 PM the day prior to your trash collection day. Recycling is bi-weekly on the same day as trash. Up to 20 clear bags or bundles of yard waste are accepted per collection. Multi-family properties of 4 units or fewer are eligible for city service. This guide covers every disposal option for City of Norfolk residents.
The Norfolk rule for mattresses: Mattresses are bulk waste by scheduled collection.
Program basics: 3 cubic yards per collection, 12 collections a year. Up to 4 tires per collection day and 12 per year, non-commercial sizes. At the curb as directed when you schedule, on the scheduled day, separate from carts. Glass sectioned and taped or boxed.
What the city will not take: Electronics (free at the SPSA Norfolk Transfer Station on Tuesdays and Saturdays, noon to 4), household hazardous waste, and construction debris.
How we checked this. The rules on this page were verified in October 2026 against: City of Norfolk: How Do I Dispose Of (bulk waste, tires, e-waste), Norfolk City Code section 41-32 (bulk waste scheduling, 3 cubic yards, tires), via city rule summary. Programs change; confirm fees and limits before you go.
Why mattresses are different from ordinary bulk. Mattresses contain springs, foam, fabric, and wood, all recyclable individually but bonded together in a way that makes them hard to process. They’re also a notorious vector for bedbugs, which has led several cities to require plastic-wrapping before curbside pickup (NYC and Cleveland have explicit rules).
Three mistakes that get mattresses left at the curb:
When free options don’t fit your timeline or volume:
LoadUp paid mattress pickup
$80+For Norfolk households needing same-week or in-home pickup, items the city won’t accept, or service before the next bulk request slot, LoadUp connects you with independent loaders in the Norfolk area for upfront-priced pickup.
What’s included: Loading, hauling, and licensed disposal of your mattress. No prep needed beyond pointing out what goes.
Pricing: Starts around $80 for a single item; full-truck pickups range from $300 to $600 depending on volume.
If you can pay for a pickup, your booking helps fund free pickups for someone else. Every paid LoadUp customer can opt in to round up at checkout, and 100% of round-ups go directly to Freemoval’s subsidized jobs.
Book mattress pickup in Norfolk with LoadUp → Round-up option appears at checkout. Optional, opt-in only.
Rules change at city limits. If you are outside Norfolk proper, start with the guide for your own city:
Related guides: the complete Norfolk junk removal guide (every item type, city services, hazardous waste, and how to report dumping) and the national mattress disposal guide with rules for all 117 cities we cover.
Other free removal guides for Norfolk: couch, refrigerator, washer and dryer, furniture, tv and electronics, dresser, bed frame and box spring, dishwasher.
Does Norfolk pick up mattresses for free?
Yes, after scheduling.
Where can I donate a mattress in Norfolk?
Donation programs accept items in good usable condition: clean upholstered furniture without significant tears or stains, working appliances less than 10 years old, mattresses in good condition (subject to program rules), kitchenware, lamps, and most household goods.
How much does paid mattress removal cost in Norfolk?
Through the LoadUp marketplace, a single mattress pickup in Norfolk starts around $80 to $100 with upfront pricing, and full-truck loads run $300 to $600 depending on volume. For Norfolk households needing same-week or in-home pickup, items the city won’t accept, or service before the next bulk request slot, LoadUp connects you with independent loaders in the Norfolk area for upfront-priced pickup.
Can I just put a mattress in my regular trash?
No. Mattresses are too big for residential trash bins and are explicitly banned from regular trash collection in most U.S. cities. Connecticut, Rhode Island, California, and Oregon ban mattresses from landfills entirely under state law. Use one of the free or paid options above instead.
How much do paid mattress pickups cost?
Single mattress pickups typically range $80 to $200 depending on the service and your city. National services (LoadUp, 1-800-Got-Junk, College Hunks) cluster in the $80 to $130 range for one mattress. Local independent haulers can be cheaper ($50 to $100). Booking 2 mattresses together is often only marginally more expensive than booking 1, ask about bundled pricing.
What about box springs, are they treated the same?
Yes, box springs follow the same rules as mattresses in nearly every city, same pickup eligibility, same disposal channels, same bedbug-wrap requirements. State recycling programs (CT, RI, CA, OR) accept both. Most retailers haul both away together with new mattress delivery. King and queen splits typically count as 2 separate items, while single-piece box springs count as 1.
My mattress has bedbugs, what should I do?
Plastic-wrap the mattress fully before moving it (heavy-duty mattress disposal bags are sold at hardware stores for $5 to $15). Many cities require plastic-wrapping for ANY mattress disposal to prevent spreading bedbugs to other households along the route. Donation programs CANNOT accept mattresses with bedbug history. Use city bulk pickup (with proper plastic-wrapping) or paid hauler. Tell the hauler in advance, some services charge extra or refuse, while others handle bedbug mattresses routinely.
Is this Norfolk page maintained?
Yes. Freemoval maintains this page as a public resource alongside the full Norfolk guide. We update it when programs change rules, fees, or contact methods. Last updated October 2026. If you find outdated information, let us know.
